Site5 Is a Scam? Site5 Sucks?
We have to speak up about one particular provider who had not only continued to disappoint us, but had wasted hundreds of our productive hours in trying simply to communicate with their illiterate technicians. If you sense a tone of frustration in that last statement, you are right. When it comes to losing so much money over the deficiency in such a rudimentary skill, which you assume technically educated individuals posses, there must be frustration. Site5 sucks, for sure, but there is more to it than that. It is possible that Site5 is a scam, also, but we will let you be the judge of that.
A cursory Google for Site5 Scam or Site5 Sucks will uncover enough details from obviously real clients to know that there is some truth to these phrases. We confirm that most of the problems explained in details by these individuals are true. We are not going to go into detail ourselves, but we will warn you what to expect from a business perspective. In fact, their nearly complete lack of business sense is what creates the cries that Site5 sucks.
- Their technicians have read many books, but appear not to have much experience troubleshooting. This is deduced by the fact that the responses given to most problems that arise are canned and usually unrelated to the data the client describes in great detail. Site5 sucks!
- Their technicians and management do not read closely what you take great care to write, even if it is short. Perhaps this is due to being overworked with too many problems created by other failures of service at Site5. As the ticket gets longer with irrelevant responses by their staff and the client’s attempt to set their staff back on the correct path of the problem described, the failure to read anything at all begins to appear. That is when #4 sets in. Site5 is a Scam!
- While their staff are usually quite congenial and apologetic, the apologies are skin deep. They do not mean to admit that they made any mistakes, though it be without question that they have. Of course, when it is gray where the blame lies, you cannot expect them to apologize in a way to take blame. Yet, every client would rather they fix the problem than to apologize. Do I have an Amen! ? Site5 is a Scam!
- Their staff is chiefly made up of people, both technicians and management, who enjoy arguing far more than doing what they say they will do or more than completing the duties called for by the service agreement. Too many times had we experienced both technicians and management too willing to argue and too unwilling to simply roll up their sleeves and get to work fixing an issue that stops our work. Site5 sucks!
- Their upgrade process is a nightmare. They simply do not have their act together, but it goes much further than that. Our first upgrade was plagued with serious troubles for 6 weeks. In spite of this, we tried once more to upgrade to the next level, about 2 months later and that was met with unfulfilled promise after unfulfilled promise of the time line for the upgrade, not to mention the multitude of failures of existing services. Even some critical files went missing in the move to the new server, courtesy of Site5′s brilliantly fumbling technicians. Site5 is a Scam! Site5 sucks!
- During cancellation they put ridiculous statements that appear to absolve them of canceling the service in order to prevent it from renewal and charges for the period following the cancellation. Site5 is a Scam!
Submitting this form does not complete a service cancellation. By submitting this form, you acknowledge this that your cancellation is not yet completed.
- Lastly, is their definition of professionalism. All of their staff seem to believe that professionalism is equal to being polite. In fact, that is the complete extent of their so-called professionalism. If a client, after being bombarded by irrelevant, canned answers, continual ignoring of the data observed and described for the problem at hand, suffering from the problem that has crippled their operations, calls the technicians who are behaving like idiots idiots, they believe this is unprofessional. It appears they have never heard of the U.S. Army, the U.S. Navy, the U.S. Air Force, or, most notorious of all, the U.S. Marine Corps.
All of the branches of our Professional Military are professional, yet call a person an idiot when they are behaving like an idiot. The members of this professional society understand that these designations are honest evaluations meant to improve the weak components. Either you take the designation and bear it with strength to change whatever is deserving this designation or you get out of the business of being a professional soldier.
I have known many great, professional, and highly successful business men and women who raise their voices at those they work with and call names when deserving. Steve Jobs is one famous example that comes to mind. Site5 is a group of pansies, sissies who cannot take honest designations meant to draw their attention to the fact that they are the weak component and that they need to correct their behavior in order for business to function properly. Site5 sucks!
Business with Site5 does not function properly. If after all of these warnings you still think Site5 is worth trying, remember, you have been thoroughly warned. Our tally is that Site5 sucks and Site5 is a scam.
Add this site to the list of offenses and the plot thickens. You receive coupons or cash toward your Site5 services for an, er-hem, objective(?) review of Site5. Nice SEO trick, stuffing the ballot box to draw top spots in Google. We found this site through Site5 scam on page 2. Ok, it is not page 1, which simply goes to the inept abilities of their staff. The attempt, though, is pure wickedness incarnate. Again, Site5 is a scam, without doubt, dirty as hell. From our experience, Site5 sucks, as well.